WELCOME TO THEDROBE.STORE, THE OFFICIAL ONLINE STORE OF THE DROBE BRAND. BY PLACING AN ORDER WITH US, YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ CAREFULLY BEFORE COMPLETING YOUR PURCHASE.1. AUTHENTICITY OF PRODUCTSTHEDROBE.STORE IS THE ONLY OFFICIAL SITE FOR AUTHENTIC THEDROBE PRODUCTS. WE ARE NOT AFFILIATED WITH ANY OTHER WEBSITES OR SELLERS. PURCHASES MADE OUTSIDE OF OUR OFFICIAL STORE CANNOT BE GUARANTEED AS GENUINE.2. ORDERS & CANCELLATIONSORDERS FOR IN-STOCK PRODUCTS ARE SHIPPED AFTER THEY ARE CRAFTED. SHIPPING TIMELINES MAY VARY; PLEASE REVIEW THE PRODUCT DESCRIPTION FOR GUIDANCE.ORDERS CANNOT BE CANCELLED ONCE CRAFTING HAS BEGUN. CUSTOMERS ARE GIVEN A 2-DAY GRACE PERIOD AFTER PLACING AN ORDER TO REQUEST CANCELLATION.WE RESERVE THE RIGHT TO CANCEL ORDERS FOR REASONS INCLUDING, BUT NOT LIMITED TO, PRODUCT UNAVAILABILITY OR IF THE ORDER IS FLAGGED BY FRAUD DETECTION SYSTEMS. CUSTOMERS WILL RECEIVE AN EMAIL NOTIFICATION IN SUCH CASES.3. PAYMENT & BILLINGWE ACCEPT ALL MAJOR CREDIT CARDS, PAYPAL, APPLE PAY, AFTERPAY, AND SHOP PAY. INSTALLMENT PAYMENTS ARE AVAILABLE THROUGH AFTERPAY.PAYMENT IS CHARGED AT THE TIME THE ORDER IS PLACED.INTERNATIONAL CUSTOMERS MAY SEE ADDITIONAL LOCAL PAYMENT OPTIONS DURING CHECKOUT.4. SHIPPING & DELIVERYWE CURRENTLY SHIP TO CANADA AND THE USA ONLY.CUSTOMERS OUTSIDE THE USA ARE RESPONSIBLE FOR ANY TAXES OR DUTIES IMPOSED BY THEIR COUNTRY. THESE CHARGES ARE DISPLAYED AT CHECKOUT BY OUR TECHNOLOGY PARTNER AND COLLECTED UPFRONT. WE CANNOT ALTER OR REMOVE DUTIES OR TAXES.PLEASE NOTE THAT SHIPPING TIMES DEPEND ON PRODUCT CRAFTING AND CARRIER TIMELINES.5. RETURNS & EXCHANGESALL SALES ARE FINAL.RETURNS OR EXCHANGES ARE ONLY PERMITTED IF YOU RECEIVE A DEFECTIVE PRODUCT OR THE INCORRECT ITEM. IN SUCH CASES, WE WILL REPLACE IT WITH THE CORRECT, NON-DEFECTIVE PRODUCT.EXCHANGES FOR DIFFERENT SIZES ARE NOT ACCEPTED, EXCEPT WHERE THE ITEM IS DEFECTIVE OR DIFFERENT FROM WHAT WAS ORDERED. CUSTOMERS ARE ENCOURAGED TO CAREFULLY REVIEW THE SIZING INFORMATION PROVIDED ON EACH PRODUCT PAGE BEFORE PURCHASING.6. REFUNDSREFUNDS ARE ONLY ISSUED IF YOUR ORDER IS CANCELLED OR IF CUSTOMER SERVICE APPROVES A RETURN DUE TO DEFECT OR ERROR.REFUNDS ARE PROCESSED IMMEDIATELY ON OUR END; HOWEVER, DEPENDING ON YOUR PAYMENT PROVIDER, IT MAY TAKE 5–10 BUSINESS DAYS FOR THE REFUND TO APPEAR IN YOUR ACCOUNT.7. PRIVACY POLICYALL CUSTOMER INFORMATION IS KEPT CONFIDENTIAL.WE USE COOKIES TO TRACK BROWSING ACTIVITY, PREVIOUS VISITS, AND LOCATION INFORMATION TO ENHANCE YOUR SHOPPING EXPERIENCE. FOR MORE DETAILS, PLEASE SEE OUR PRIVACY POLICY.8. CUSTOMER SUPPORTIF YOU NEED ASSISTANCE WITH YOUR ORDER, PLEASE REACH OUT TO US VIA THE CONTACT TAB ON OUR WEBSITE OR EMAIL US DIRECTLY. WE AIM TO RESPOND PROMPTLY TO RESOLVE ANY ISSUES.9. GOVERNING LAWTHESE TERMS & CONDITIONS, AND ANY DISPUTES ARISING FROM THEM, SHALL BE GOVERNED BY THE LAWS OF ONTARIO, CANADA, WITHOUT REGARD TO CONFLICT OF LAW PRINCIPLES.

THIS PRIVACY POLICY EXPLAINS HOW THEDROBE™ (“WE,” “OUR,” “US”) COLLECTS, USES, AND SHARES YOUR INFORMATION WHEN YOU VISIT THEDROBE.STORE, MAKE A PURCHASE, CONTACT US, OR OTHERWISE INTERACT WITH OUR SERVICES (THE “SERVICES”). BY USING THE SERVICES, YOU AGREE TO THE PRACTICES DESCRIBED BELOW. 1) WHO WE ARE & HOW TO CONTACT US CONTROLLER: THEDROBE™ CONTACT: SUPPORT@THEDROBE.STORE (FOR PRIVACY QUESTIONS OR REQUESTS) 2) WHAT WE COLLECT WE COLLECT INFORMATION IN THREE WAYS: (A) DIRECTLY FROM YOU, (B) AUTOMATICALLY, AND (C) FROM PARTNERS. A. INFORMATION YOU PROVIDE ACCOUNT DETAILS (NAME, EMAIL, PASSWORD) ORDER & SHIPPING INFO (BILLING/SHIPPING ADDRESS, PHONE) PAYMENT INFO (HANDLED BY OUR PAYMENT PROCESSORS; WE DO NOT STORE FULL CARD NUMBERS) COMMUNICATIONS (EMAILS, MESSAGES, SURVEY RESPONSES) SIZE/FIT PREFERENCES YOU CHOOSE TO SHARE B. INFORMATION COLLECTED AUTOMATICALLY DEVICE AND USAGE DATA (IP ADDRESS, BROWSER, DEVICE TYPE, PAGES VIEWED, TIME ON SITE) COOKIES AND SIMILAR TECHNOLOGIES (SEE “COOKIES & TRACKING”) C. INFORMATION FROM PARTNERS PAYMENT PROCESSORS (E.G., SHOP PAY, APPLE PAY, PAYPAL, AFTERPAY) E-COMMERCE/HOSTING PLATFORMS (E.G., SHOPIFY) FRAUD PREVENTION AND ANALYTICS TOOLS CARRIERS AND FULFILLMENT PARTNERS (FOR DELIVERY STATUS AND UPDATES) 3) WHY WE USE YOUR INFORMATION (PURPOSES) PROVIDE THE SERVICES (PROCESS ORDERS, SHIP PRODUCTS, MANAGE YOUR ACCOUNT) CUSTOMER SUPPORT (ORDER HELP, DEFECTIVE/INCORRECT ITEMS) SAFETY & FRAUD PREVENTION (DETECT, INVESTIGATE, AND PREVENT FRAUD/ABUSE) SERVICE IMPROVEMENT & ANALYTICS (UNDERSTAND USAGE TO IMPROVE OUR SITE AND PRODUCTS) MARKETING (OPTIONAL) (WITH YOUR CONSENT OR AS PERMITTED BY LAW) LEGAL COMPLIANCE (TAX, ACCOUNTING, AND OTHER LEGAL OBLIGATIONS) 4) LEGAL BASES (WHERE APPLICABLE, E.G., CANADA/EU/UK) CONTRACT: TO FULFILL YOUR ORDERS AND PROVIDE REQUESTED SERVICES CONSENT: FOR CERTAIN MARKETING, COOKIES, AND WHERE REQUIRED BY LAW LEGITIMATE INTERESTS: TO SECURE OUR SERVICES, PREVENT FRAUD, AND IMPROVE OFFERINGS LEGAL OBLIGATIONS: TO MEET TAX, ACCOUNTING, AND REGULATORY REQUIREMENTS 5) COOKIES & TRACKING WE USE COOKIES AND SIMILAR TECHNOLOGIES TO: KEEP YOUR SESSION ACTIVE AND REMEMBER CART ITEMS (ESSENTIAL) MEASURE SITE PERFORMANCE AND IMPROVE THE USER EXPERIENCE (ANALYTICS) PERSONALIZE CONTENT AND, WHERE APPLICABLE, SHOW RELEVANT ADS (MARKETING) YOUR CHOICES: MANAGE COOKIES IN YOUR BROWSER SETTINGS AND (WHERE AVAILABLE) OUR COOKIE BANNER. DISABLING ESSENTIAL COOKIES MAY IMPACT SITE FUNCTIONALITY. 6) SHARING YOUR INFORMATION WE SHARE INFORMATION WITH TRUSTED SERVICE PROVIDERS WHO HELP OPERATE THE SERVICES, SUCH AS: PAYMENT PROCESSORS: SHOP PAY, APPLE PAY, PAYPAL, AFTERPAY E-COMMERCE/HOSTING: SHOPIFY FULFILLMENT & SHIPPING: WAREHOUSES, CARRIERS, TRACKING SERVICES FRAUD PREVENTION & SECURITY: TOOLS THAT HELP DETECT AND PREVENT MISUSE ANALYTICS & MARKETING TOOLS: TO UNDERSTAND USAGE AND (IF ENABLED) RUN CAMPAIGNS WE REQUIRE SERVICE PROVIDERS TO USE YOUR DATA ONLY TO PERFORM SERVICES FOR US AND TO PROTECT IT APPROPRIATELY. WE MAY ALSO SHARE INFORMATION IF REQUIRED BY LAW OR TO PROTECT OUR RIGHTS, USERS, OR THE PUBLIC. 7) INTERNATIONAL TRANSFERS YOUR INFORMATION MAY BE PROCESSED OUTSIDE YOUR PROVINCE, STATE, OR COUNTRY (INCLUDING IN THE U.S. OR OTHER JURISDICTIONS). WHERE REQUIRED, WE USE APPROPRIATE SAFEGUARDS (E.G., CONTRACTUAL PROTECTIONS). 8) DATA RETENTION WE KEEP INFORMATION ONLY AS LONG AS NEEDED TO PROVIDE THE SERVICES AND FOR LEGITIMATE BUSINESS OR LEGAL PURPOSES. EXAMPLES: ORDER RECORDS: KEPT FOR TAX/AUDIT REQUIREMENTS ACCOUNT DATA: KEPT WHILE YOUR ACCOUNT IS ACTIVE MARKETING DATA: KEPT UNTIL YOU UNSUBSCRIBE OR REQUEST DELETION 9) YOUR RIGHTS & CHOICES DEPENDING ON WHERE YOU LIVE (E.G., CANADA UNDER PIPEDA; CALIFORNIA UNDER CCPA/CPRA; EU/UK UNDER GDPR), YOU MAY HAVE RIGHTS TO: ACCESS THE PERSONAL INFORMATION WE HOLD ABOUT YOU CORRECT INACCURATE OR INCOMPLETE INFORMATION DELETE YOUR INFORMATION (SUBJECT TO LEGAL/OPERATIONAL NEEDS) LIMIT OR OBJECT TO CERTAIN PROCESSING PORTABILITY (RECEIVE YOUR DATA IN A PORTABLE FORMAT) WITHDRAW CONSENT WHERE PROCESSING IS BASED ON CONSENT OPT OUT OF MARKETING AT ANY TIME (USE UNSUBSCRIBE LINKS OR CONTACT US) TO EXERCISE YOUR RIGHTS, EMAIL SUPPORT@THEDROBE.STORE. WE MAY NEED TO VERIFY YOUR IDENTITY. YOU MAY ALSO HAVE THE RIGHT TO CONTACT YOUR LOCAL DATA PROTECTION AUTHORITY. 10) MARKETING PREFERENCES OPT OUT OF MARKETING EMAILS ANY TIME VIA THE UNSUBSCRIBE LINK OR BY CONTACTING US. TRANSACTIONAL EMAILS (ORDER CONFIRMATIONS, SHIPPING UPDATES) WILL STILL BE SENT. 11) PAYMENTS WE USE THIRD-PARTY PAYMENT PROCESSORS TO HANDLE PAYMENTS SECURELY. THEY RECEIVE YOUR PAYMENT INFORMATION DIRECTLY AND USE IT UNDER THEIR OWN PRIVACY POLICIES. WE DO NOT STORE FULL CARD NUMBERS. 12) SECURITY WE USE ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS DESIGNED TO PROTECT YOUR INFORMATION. HOWEVER, NO METHOD OF TRANSMISSION OR STORAGE IS 100% SECURE. IF YOU SUSPECT UNAUTHORIZED ACCESS, CONTACT US IMMEDIATELY. 13) CHILDREN’S PRIVACY OUR SERVICES ARE NOT DIRECTED TO CHILDREN UNDER 13 (OR OTHER AGE DEFINED BY LOCAL LAW). WE DO NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM CHILDREN. IF YOU BELIEVE A CHILD HAS PROVIDED PERSONAL INFORMATION, CONTACT US SO WE CAN DELETE IT. 14) THIRD-PARTY LINKS OUR SITE MAY LINK TO THIRD-PARTY WEBSITES/SERVICES WE DON’T CONTROL. THEIR PRIVACY PRACTICES ARE GOVERNED BY THEIR OWN POLICIES. 15) CHANGES TO THIS POLICY WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME. IF WE MAKE MATERIAL CHANGES, WE’LL POST THE UPDATED VERSION ON THIS PAGE WITH A NEW “LAST UPDATED” DATE. 16) CONTACT QUESTIONS OR REQUESTS ABOUT THIS POLICY OR YOUR DATA? EMAIL: SUPPORT@THEDROBE.STORE

RETURN WINDOW We accept returns within 30 days of delivery for items in new, unworn, unwashed condition with original tags/packaging. HOW TO START A RETURN Email support@thedrobe.store (or use the Contact page) with your order number and whether you want a refund or exchange. We’ll reply with next steps and a return address/label when applicable. Note: Original shipping fees are non-refundable. Return shipping may be deducted unless the return is due to our error. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS Contact us within 7 days of delivery at support@thedrobe.store. Include: - Order number - Clear photos of the item, the issue, and the packaging (inside & outside) We’ll investigate and offer a replacement, exchange, or refund depending on stock. CANCELLATIONS Orders can be canceled within 48 hours of purchase. After 48 hours, processing may have started and cancellation isn’t guaranteed. If it has shipped, please use the return process after delivery. AFTER YOUR ORDER SHIPS Once shipped, the package is with the carrier. Delays or transit issues are largely outside our control, but we’ll try our best to help coordinate with the carrier. REFUNDS Refunds (when approved) are issued to the original payment method after the return is received and inspected. Please allow 3–10 business days for your bank/card to post the credit. Used/worn/washed or incomplete returns may receive a partial or no refund. EXCHANGES Exchanges depend on available stock. If unavailable, we’ll process a refund so you can place a new order. NON-RETURNABLE ITEMS - Final-sale or customized items - Gift cards - Unauthorized returns or returns after 30 days INTERNATIONAL ORDERS Duties/taxes are non-refundable. International return shipping and any re-import fees are the customer’s responsibility unless we made an error. CONTACT Email: support@thedrobe.store Site: thedrobe.store → Contact

AT THEDROBE™, WE’RE COMMITTED TO MAKING OUR WEBSITE AND SERVICES USABLE BY EVERYONE, INCLUDING PEOPLE WITH DISABILITIES. WE STRIVE TO FOLLOW RECOGNIZED ACCESSIBILITY STANDARDS AND TO CONTINUALLY IMPROVE THE EXPERIENCE ACROSS DEVICES AND ASSISTIVE TECHNOLOGIES. OUR COMMITMENT DESIGN AND BUILD TO BE PERCEIVABLE, OPERABLE, UNDERSTANDABLE, AND ROBUST FOR THE WIDEST POSSIBLE AUDIENCE. CONFORM TO THE WEB CONTENT ACCESSIBILITY GUIDELINES (WCAG) 2.2 LEVEL AA WHEREVER FEASIBLE. KEEP ACCESSIBILITY AN ONGOING PRACTICE, NOT A ONE-TIME PROJECT. MEASURES WE TAKE DESIGN REVIEWS FOR COLOR CONTRAST, TYPE SIZE, AND FOCUS VISIBILITY. KEYBOARD-ONLY NAVIGATION CHECKS (NO MOUSE REQUIRED). ALT TEXT FOR INFORMATIVE IMAGES; DECORATIVE IMAGES ARE MARKED ACCORDINGLY. FORM LABELS AND CLEAR ERROR MESSAGING. HEADINGS AND LANDMARKS (SEMANTIC HTML) FOR LOGICAL PAGE STRUCTURE. VIDEO SUPPORT (CAPTIONS AND/OR TRANSCRIPTS WHERE APPLICABLE). RESPONSIVE LAYOUTS FOR MOBILE AND DESKTOP ACCESSIBILITY. REGULAR TESTING WITH AUTOMATED TOOLS AND MANUAL AUDITS. CURRENT FEATURES VISIBLE FOCUS INDICATORS AND LOGICAL TAB ORDER. SUFFICIENT COLOR CONTRAST FOR TEXT AND UI ELEMENTS. SKIP-TO-CONTENT BEHAVIOR (VIA HEADINGS/LANDMARKS) WHERE SUPPORTED BY THEME. SUPPORT FOR ZOOM UP TO 200% WITHOUT LOSS OF CONTENT OR FUNCTIONALITY. CLEAR, DESCRIPTIVE LINK AND BUTTON TEXT. NOTE: WE ARE CONTINUOUSLY IMPROVING; SOME LEGACY PAGES OR THIRD-PARTY WIDGETS MAY NOT FULLY MEET WCAG 2.2 AA YET. THIRD-PARTY CONTENT & APPS THEDROBE.STORE RUNS ON PLATFORMS AND INTEGRATIONS WE DON’T FULLY CONTROL (E.G., E-COMMERCE, PAYMENT, ANALYTICS, EMBEDDED MEDIA). WE VET PARTNERS AND ENCOURAGE ACCESSIBLE IMPLEMENTATIONS, BUT ACCESSIBILITY MAY VARY BY PROVIDER. IF YOU ENCOUNTER AN ISSUE WITHIN A THIRD-PARTY COMPONENT, PLEASE TELL US SO WE CAN ENGAGE THE PROVIDER OR OFFER AN ALTERNATIVE. COMPATIBILITY WE AIM FOR BROAD COMPATIBILITY WITH: MODERN BROWSERS: SAFARI, CHROME, FIREFOX, AND EDGE (LATEST VERSIONS) ASSISTIVE TECHNOLOGIES: SCREEN READERS (E.G., VOICEOVER, NVDA), SCREEN MAGNIFIERS, SPEECH RECOGNITION, AND OS ACCESSIBILITY FEATURES SOME EXPERIENCES MAY BE LIMITED ON OUTDATED BROWSERS OR UNSUPPORTED OPERATING SYSTEMS. KNOWN LIMITATIONS & ONGOING WORK OCCASIONAL DYNAMIC CONTENT AND ANIMATIONS MAY NEED ADDITIONAL ARIA CUES. SOME OLDER IMAGES MAY REQUIRE UPDATED ALT TEXT. WE’RE AUDITING FORM VALIDATION PATTERNS ACROSS PAGES FOR CLARITY AND CONSISTENCY. IF YOU FIND AN ACCESSIBILITY BARRIER, WE WANT TO FIX IT. FEEDBACK & REQUESTS IF YOU NEED AN ACCESSIBLE ALTERNATIVE FOR ANY CONTENT OR WANT TO REPORT A BARRIER, CONTACT US: EMAIL: SUPPORT@THEDROBE.STORE OR USE THE CONTACT TAB IN THE SITE MENU PLEASE INCLUDE THE PAGE URL, A DESCRIPTION OF THE ISSUE, YOUR BROWSER/ASSISTIVE TECH (IF APPLICABLE), AND ANY SCREENSHOTS. WE’LL RESPOND AS SOON AS POSSIBLE AND PROVIDE REASONABLE ACCOMMODATIONS. FORMAL APPROVAL & GOVERNANCE OWNER: THEDROBE™ STANDARD REFERENCED: WCAG 2.2 LEVEL AA REVIEW CADENCE: AT LEAST TWICE PER YEAR AND AFTER MAJOR SITE UPDATES STATEMENT UPDATES WE MAY UPDATE THIS STATEMENT TO REFLECT IMPROVEMENTS, NEW FEATURES, PLATFORM CHANGES, OR LEGAL REQUIREMENTS. THE “LAST UPDATED” DATE ABOVE REFLECTS THE MOST RECENT REVISION.

Each blink is the same, but not the wink. You keep blinking until you eventually wink. Each blink is a step, but each blink feels heavier. You never know what's next: blink or wink. If the wink is unexpected, make each blink a wink. So, what's ur wink?